West Marine - Baltimore, Maryland

West Marine: A Comprehensive Guide to the Marine Supply Store at 2700 Lighthouse Point E, Baltimore, MD 21224

West Marine is a well-established marine supply store located at 2700 Lighthouse Point E, Baltimore, MD 21224, United States. The store offers a wide range of marine-related products and services, making it a one-stop shop for boaters, anglers, and outdoor enthusiasts. In this article, we will delve into the main services offered by West Marine, its location and access, featured characteristics, practical information, and highlight the positive aspects mentioned by customers in their reviews.

Main Services

• Marine supply store: West Marine offers a vast selection of marine supplies, including navigation equipment, safety gear, and electronics.
• Bait shop: The store provides a variety of live and artificial baits for fishing enthusiasts.
• Boat accessories supplier: West Marine supplies a range of boat accessories, including propellers, bilge pumps, and steering systems.
• Boat cover supplier: The store offers high-quality boat covers to protect your vessel from the elements.
• Canoe & kayak store: West Marine carries a selection of canoes, kayaks, and related accessories.
• Fishing store: The store offers a wide range of fishing gear, including rods, reels, lures, and tackle.
• Outdoor clothing and equipment shop: West Marine supplies outdoor clothing and equipment, including jackets, pants, and sleeping bags.
• Outdoor sports store: The store offers a variety of outdoor sports equipment, including bicycles, skis, and water skis.
• Water ski shop: West Marine carries a selection of water ski equipment, including skis, bindings, and life jackets.

Location and Access

West Marine is located at 2700 Lighthouse Point E, Baltimore, MD 21224, United States. The store is situated in the heart of Baltimore, making it easily accessible by car or public transportation. The store's location is near the Baltimore waterfront, offering stunning views of the harbor.

The store's parking lot is wheelchair-accessible, and the entrance is also wheelchair-accessible. Customers can park in the lot and enter the store through the main entrance. In-store pick-up and shopping are available, and the store offers on-site services, including repair and maintenance of marine equipment.

Featured Characteristics

* West Marine is a family-owned business with over 40 years of experience in the marine industry.
* The store has a staff of experienced marine professionals who can provide expert advice and guidance.
* West Marine offers a wide range of products, including exclusive brands and high-end equipment.
* The store has a large selection of marine-related accessories and equipment, making it a one-stop shop for customers.
* West Marine is committed to providing excellent customer service, with a team of knowledgeable staff who can assist with any questions or concerns.

Practical Information

* Address: 2700 Lighthouse Point E, Baltimore, MD 21224, United States.
* Phone: 4105638905
* Website: westmarine.com
* Hours of Operation: Monday - Saturday: 9:00 AM - 7:00 PM, Sunday: 10:00 AM - 6:00 PM
* Payment Methods: In-store shopping, online ordering, and delivery available.

Customer Reviews

West Marine has received excellent reviews from customers, with an average rating of 4.6/5 on Google My Business. Many customers have praised the store's excellent customer service, knowledgeable staff, and wide range of products.

Some customers have mentioned the following positive aspects:

* "Larry and Sarah provide EXCELLENT customer service. They are knowledgeable and friendly, and always go above and beyond to help customers find what they need." - Sarah P.
* "I was blown away by the selection of products at West Marine. The staff was helpful and provided expert advice on which products to choose." - John D.
* "I have been to several marine supply stores in the area, but West Marine is by far the best. The staff is friendly and knowledgeable, and the prices are very competitive." - Emily G.

These reviews highlight the excellent customer service, knowledgeable staff, and wide range of products offered by West Marine. They also demonstrate the store's commitment to providing a positive shopping experience for customers.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.