Truist - Beverly Hills, Florida

Truist is a renowned financial institution located at 3643 N Lecanto Hwy, Beverly Hills, FL 34465, United States. The bank can be reached via phone at 3522703022 or by visiting their website truist.com.

This financial institution specializes in a variety of services, including banking, ATMs, financial consulting, insurance, investment banking, life insurance, loans, and mortgages. The bank also offers a wheelchair-accessible car park for its customers.

Truist has received 29 reviews on Google My Business, garnering an average rating of 2.6/5. While the reviews are mixed, potential customers can use this feedback to make an informed decision about whether to bank with Truist or not.

Specialties:

• Bank
• ATM
• Financial consultant
• Financial institution
• Insurance agency
• Investment bank
• Life insurance agency
• Loan agency
• Mortgage lender
• Savings bank

Other points of interest:

• Wheelchair-accessible car park

Opinions:

This company has 29 reviews on Google My Business with an average rating of 2.6/5.

If you're in search of a comprehensive financial institution that offers a variety of services, Truist could be a viable option. However, we recommend taking the time to research their services and reading reviews from previous customers before making a decision. For more information, visit their website or contact them directly at 3522703022.

👍 Reviews of Truist

Mic D.

1/5

oh what a horrible manager running that branch in Beverly Hills Florida address 3643 N Lecanto Hwy, he was so rude I was treated terribly, he refused to give me my money! I have been a customer for 35 years I am leaving immediately. I am afraid to go back there he may do something terrible to my accounts! Stay away from Truist or at least that branch I will find out his name and call the head office asap. The whole bank runs so slow because of him...I dont even give one star but I have to post Stay away!

Pathways F. W. -. D.

1/5

I have been trying for the past 6 hours to speak with a representative to inquire about an important bank issue. I made an appointment and no one called. The Customer Service is terrible. I would never deal with this bank!
Took off from work…..what a waste of my time!

Lucas B.

5/5

Brad and his team at this branch really took care of me and my needs with professional and creative solutions. Considering my nightmare experience at regions attempting to open account I was very reluctant to try again but Brad created multiple avenues and made it happen. I thank you and thank you for the growth my small business is afforded by being able to bank with you. Thankful for the entire team at this location. Keep up the great work!

Byron S.

1/5

My mother is very elderly and has Parkinson’s. Her mobility, memory, and comprehension are slipping very fast. This bank, used to reach out to my mother and let her know when her CDs were maturing and that she needed to put them in newer CDs to keep the higher percentage rates. I found out, as I started to take over her finances that they stopped calling her and for many years the CDs were just rolling over and only making 0.05%. I was very shocked that no one from the branch reached out to let her know that her CDs were virtually making nothing. When we talked to a manager at this branch, she was not very helpful at all. I told them I wanted to pull the money out and put it in another bank. The branch asked for a copy of my power of attorney, so they could fax it to corporate which I gave them. After this, I moved my mother into an assisted living facility on the East Coast. Once the other CDs matured, I went to my local branch to withdraw the money but it turned out corporate had no record of my power of attorney. So now I had to take my sick mother out of her assisted living facility and drive to her local branch to withdraw the last of the CDs. Once again this Truest branch failed us. My mother no longer has any accounts there and I will never bank with them.

JN

2/5

This bank has had frequent computer glitches on my two accounts and it's hard to get them fixed. Nicole Davis in Beverly Hills branch is wonderful but some of the employees are having a hard time dealing with the merger problems. I never had issues with BB&T. I also was not told there's a $50 fee yearly on equity loan! I am going to take my accounts out of this huge bank as soon as I can and stick with Suncoast Credit Union.

Michael T.

1/5

I wanted to exchange a $20 bill for $2 bills for my grandsons birthday card. They refused saying I needed to be a member first. After this interaction, I will NEVER join this bank. Bank of America down the street did it without question and with a smile on their face. Choose your bank wisely.

Kimberly G.

1/5

Today, I sat in line at the drive-thru for 25 minutes after I had put cash into the tube along with my ID and my debit card to make this a quick process. There were no other cars in the drive-thru when I arrived. The employee told me that she had to handle the people in the lobby first. This company really needs to invest in having at least one person working the drive-thru and one person working the lobby. This has happened several times and even though this bank is very close to my house, I am probably going to have to just go somewhere else. I don't like spending my entire lunch hour making a deposit or doing something simple. It would be nice to be able to eat lunch on my lunch hour. Customer service is not their strong point.

Edward E.

1/5

I am begrudgingly even giving the beverly hills fl location one star. The tellers are very snotty. They act like they have their heads up blank blank. If you have time go up the road to the location by the publix off forest ridge. Much nicer location, they are quick and courteous as opposed to the location of lecanto highway by the winn dixie.