The ProActive Technology Group - Greenvale, New York

Address: 14 Plaza Rd, Greenvale, NY 11548.
Phone: 68768200.
Website: ptg.co
Specialties: Computer support and services, Computer consultant, Computer security service, Computer service, Data recovery service.
Other points of interest: Online appointments, Onsite services, Language assistance, Wheelchair accessible parking lot, Appointment required.
Opinions: This company has 85 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of The ProActive Technology Group

The ProActive Technology Group 14 Plaza Rd, Greenvale, NY 11548

⏰ Open Hours of The ProActive Technology Group

  • Monday: 8 AM–6 PM
  • Tuesday: 8 AM–6 PM
  • Wednesday: 8 AM–6 PM
  • Thursday: 8 AM–6 PM
  • Friday: 8 AM–6 PM
  • Saturday: Closed
  • Sunday: Closed

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Introduction to The ProActive Technology Group

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The ProActive Technology Group (PTG) is a highly regarded provider of comprehensive computer support and technology services, dedicated to ensuring the smooth and secure operation of businesses and individuals. Situated at 14 Plaza Rd, Greenvale, NY 11548, PTG has established itself as a reliable resource, offering a wide array of solutions designed to address diverse technological needs. With a dedicated team and a commitment to exceptional customer service, they consistently deliver effective and efficient results. Their phone number is 68768200, and their website can be found at ptg.co. PTG’s mission is to proactively manage technology challenges, preventing issues before they arise and optimizing existing systems for peak performance.

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Specializations and Services Offered

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PTG's expertise spans a broad spectrum of computer services, including:

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  • Computer Support and Services: Providing ongoing assistance with hardware and software issues, troubleshooting, and general technical support.
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  • Computer Consultant: Offering strategic advice and guidance on technology investments, system upgrades, and digital transformation initiatives.
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  • Computer Security Service: Implementing robust security measures to protect data and systems from cyber threats, including antivirus software, firewall configuration, and security audits.
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  • Computer Service: Delivering routine maintenance, repair, and upgrade services for computers and related equipment.
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  • Data Recovery Service: Specializing in the recovery of lost or corrupted data from various storage devices, utilizing advanced techniques and specialized equipment.
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The company distinguishes itself through its commitment to providing personalized solutions tailored to each client’s unique requirements. They understand that every business has distinct needs, and they adapt their approach accordingly. Furthermore, PTG prioritizes proactive monitoring and maintenance, contributing to greater system stability and reduced downtime.

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Location and Accessibility

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The ProActive Technology Group’s physical location at 14 Plaza Rd, Greenvale, NY 11548 provides convenient access for clients in the surrounding area. They operate from a professional and well-equipped facility, fostering an environment conducive to efficient service delivery. The facility is designed to accommodate client meetings and technical consultations, ensuring a comfortable and productive experience. Wheelchair accessible parking is available, demonstrating their commitment to inclusive services.

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Customer Feedback and Reputation

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PTG consistently receives positive feedback from its clients, as evidenced by its impressive 4.9/5 average opinion on Google My Business, with a total of 85 reviews. These reviews highlight the company’s professionalism, expertise, and dedication to customer satisfaction. Clients frequently commend the team’s responsiveness, problem-solving skills, and ability to explain complex technical issues in a clear and understandable manner. Many emphasize the value of the personalized attention they receive, contributing to a strong sense of trust and rapport. The emphasis on online appointments streamlines the process, allowing clients to schedule consultations at their convenience. Onsite services are also offered, providing a more hands-on approach to technical support. The availability of language assistance further enhances accessibility and ensures that clients from diverse backgrounds can receive effective support. Appointments are generally required, reflecting a commitment to organized and efficient service delivery.

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Key Features and Benefits

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Several factors contribute to PTG’s success and positive reputation. Their team is comprised of highly skilled and experienced computer professionals, possessing a deep understanding of the latest technologies and industry best practices. They stay abreast of emerging trends and continuously invest in training and development to ensure they remain at the forefront of the field. PTG’s commitment to proactive technology management reduces the risk of costly downtime and disruptions. Their data recovery service provides peace of mind, knowing that critical data can be restored in the event of a disaster. The company’s dedication to customer satisfaction is reflected in its responsiveness, transparency, and willingness to go the extra mile to meet client needs. They prioritize building long-term relationships based on trust and mutual respect. PTG’s structured approach to computer security helps safeguard sensitive information and protect against evolving cyber threats.

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"summary": "The ProActive Technology Group is a highly-rated computer support and consulting firm offering a wide range of services, including security and data recovery, known for its expertise and customer satisfaction.",
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👍 Reviews of The ProActive Technology Group

The ProActive Technology Group - Greenvale, New York
David O.
5/5

I had an excellent experience working with ProActive Technology Group. I can't say enough good things about John, who was incredibly knowledgeable and professional throughout the process. Thanks to John’s expertise and dedication, everything was handled efficiently, and the results were outstanding. I highly recommend this company for its exceptional service and expertise!

The ProActive Technology Group - Greenvale, New York
J
5/5

We could not be happier with the support your team has given us throughout the Go To Connect deployment. Changing our system was very new to us, everyone was very understanding and helpful. If you are looking for an IT company to assist your company and team ProActive is the one you need to reach out to!
Thank you again for your continued support.

The ProActive Technology Group - Greenvale, New York
Denise M.
5/5

The Proactive Technology Group is responsive and extremely knowledgeable. We've been dealing with Leland and he's fantastic!
Always quick to fix our issues when they arise. Couldn't be happier or more satisfied.

The ProActive Technology Group - Greenvale, New York
Lori B.
5/5

I have been a customer of ProActive Technology group since 2003. They are knowledgeable and helpful and I am confident that I am in good hands.

The ProActive Technology Group - Greenvale, New York
Marylou K.
5/5

Rapid response team acknowledged my request for a printer issue at front office, very quickly. Leland Chan knew immediately what the issue was he fixed it, corrected it, tested! All done that simple. Extremely professional and knowledgeable.

The ProActive Technology Group - Greenvale, New York
Annie H.
5/5

The ProActive team are excellent in helping tech luddites fix complicated email issues! Major thanks to Leland and Islam for swift responses and great tech know-how when I needed it. Recommend.

The ProActive Technology Group - Greenvale, New York
neal M.
5/5

If you want great outsourced IT infrastructure for any type of job Proactive TG is the company you should be using. Great customer service and very fair pricing.

The ProActive Technology Group - Greenvale, New York
Melissa D.
5/5

Over 10 Years of Great Technical Support! The entire team is very knowledgeable, efficient and courteous. Their ticket system works great and they always return our calls within time frame. They also provide different options on fixing a variety of software, hardware or network related issues to suit our needs. All around great! 10/10 I totally recommend ProActive Technology Group to any company!

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