Sensible Solutions - Wyoming, New York

Sensible Solutions - A Closer Look

Sensible Solutions, located at 40 N Academy St, Wyoming, NY 14591, is a tax preparation service that offers a range of services to meet the diverse needs of its clients. With a phone number of 5854956663, this company is committed to providing professional and reliable assistance to individuals and businesses alike.

Specialties and Services:

Sensible Solutions specializes in tax preparation, offering expert guidance and support throughout the tax season. Their team of experienced professionals is well-versed in handling various tax-related matters, ensuring that clients receive accurate and timely assistance.

Other Points of Interest:

• Onsite services
• Online appointments
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Appointment required
• Appointments recommended

Client Opinions:

This company has garnered 15 reviews on Google My Business, with an average opinion rating of 2.9/5. While some clients have praised the company for its knowledgeable staff and efficient services, others have expressed concerns about the quality of service and the need for improvement in certain areas.

In conclusion, Sensible Solutions offers tax preparation services with onsite and online appointment options, catering to individuals and businesses in the Wyoming, NY area. Despite mixed reviews, the company's commitment to accessibility and client support is evident. For those seeking tax preparation assistance, Sensible Solutions is a viable option to consider, though potential clients may want to research further and read client reviews before making a decision.

👍 Reviews of Sensible Solutions

Tiffany C.

1/5

HORRIBLE ! Wont respond , or back you up at all if you get a letter from the IRS or have any questions or need anything at all ! I have talked to other people that have had issues with getting ahold of her after doing their taxes also ! Just like the other reviews stated , they won’t answer their phone or email! Would give zero stars if I could ! Also, I called to see how much it would cost to get my taxes done , they told me a certain amount, when I got there they charged me $30 more! There was a mistake by Tammy on my previous taxes that the IRS sent me a letter on with an amount that needed to be paid , I called her and sent her emails bc my taxes then needed to be amended and fixed , she completely ghosted me and we ended up just paying the amount due bc there was a deadline that the amount needed to be paid by to the IRS ! She has done this to other people that I know also ! Oh , And I never received my copy of my w-2 so she said she would mail it to me and never did ! If you need anything from her you have to psychically go there unannounced!

John E.

5/5

Tami does a great job filing our taxes each year. Always gets back to us on our questions timely. Great to work with!

A H.

1/5

We trusted Tami to do our taxes for a couple years and she completely let us down this year. With taxes and my IRA she never actually set up. Will not answer phone calls, emails, nothing. When we did get a hold of her after emailing her every day at 8am for weeks straight she said she supposedly filed an extension for us and she did not. We took our things elsewhere and now we have penalties and fees to pay. If I could report her I would, but she is not a CPA. Incredibly disappointed.

Jessica M.

1/5

Tami has done our taxes for years and have never had a problem until this year. Ive been contacting her for months via email. You cant leave a message on her voicemail because its always full. Shes been updating her outgoing message yet no responses to anything. After talking to some people i know ive heard that alot of people have been having trouble with her. One person hasnt heard from her in almost 2 years. All i want is my information and i wont be going back to her.

christina C.

1/5

My friend and her husband have used Tami for years and all of a sudden won’t return calls, emails or even the door at her business when she is clearly there. Never did annual comp audit that was required, has 401k money that was supposed to be rolled over into a Roth account and that money is unaccounted for. STAY AWAY FROM THIS BUSINESS. Read the other reviews, she is bad news. I think she’s stealing ppls money

michaela V.

1/5

Called, emailed, left voice mails, called and messaged her son to make sure she was okay and still doing taxes. I finally showed up unannounced to retrieve my husband's paperwork so I could do it myself. Mind you, she has done my husband's taxes for years and never filed 2021 even after he sent all the information. Caught her off guard that I just showed up and then she proceeded to deny ever getting the emails or voice mails. I got his paperwork and left. We will never use her again.

Amanda L.

1/5

I wish I had read the previous review before for using Tami for a small audit our non-profit's books. She has had our books and check register for 3.5 months and won't return calls or emails. Appointments only make catching her at the office difficult. Buyer beware: I can't assess the quality of her work because she doesn't communicate with her customers. If you know her, we really need our books back.

JB T.

1/5

Made an appointment and Tami she canceled due to her dad having surgery on that day, i completely understood and said call me after you know more and i never heard from her again. She has gotten over 12-15 calls and messages, nothing after she said no problem knowing i need my taxes done to self employment unemployment. She may have coast me my stimulus money and shame on her for blowing me off and completely ghosted us. I question why she came so highly recommended, because all i got was promises that shes easily to get along and this is no problem Jodi i will have it all wrappedup in one appt and will get you stayed away, i gave her my ss# and info for myself and husband.. Problem! She disappeared and never call me back to take care of it, its been almost 2 months since we had a phone meeting and i set up the first appointment, which she cancelled, with no rescheduling. Very unprofessional to mess with people, when there's no income from me and i could use the unemployment i qualify for. Thanks Tami. I really hope your dads ok