Provident Bank - Stony Point Financial Center - Stony Point, New York

Introduction to Provident Bank - Stony Point Financial Center

Provident Bank, a notable financial institution, operates a service point in Stony Point, New York, specifically at the Stony Point Financial Center. This location, identified as the 'Provident Bank - Stony Point Financial Center,' serves the residents and visitors of the local community, offering a range of financial services and conveniences. Its strategic position within the town makes it accessible to a significant portion of the population seeking banking and financial advice. This branch is more than just a physical location; it represents the broader services provided by Provident Bank to the public.

Address and Location Details

The Provident Bank - Stony Point Financial Center is situated at 153 S Liberty Dr, Stony Point, NY 10980. This address places the financial center within the heart of Stony Point, making it easily accessible for locals and travelers alike. The specific location is designed to be convenient, minimizing travel time for customers needing to visit the branch for various banking services or consultations. The exact positioning of the center within the town contributes significantly to its role as a community banking hub, allowing easy access for everyday banking needs, special services, or simply cash withdrawals using the on-site ATM facilities.

Contact Information

To reach the Provident Bank - Stony Point Financial Center, customers can utilize the provided contact method via telephone. The phone number, listed as 59423890, offers a direct line for inquiries, customer service, or to schedule appointments. While a specific website address is not provided in the initial query, the listed telephone number serves as the primary point of contact for obtaining further information, accessing online banking services, or receiving updates regarding the branch's operating hours or any special offers. This direct contact facilitates efficient communication, ensuring that customers can receive timely assistance without the need for extensive online research.

Core Services Offered

The Stony Point Financial Center specializes in a diverse array of banking and financial services. Among its key specialties are general banking, ATM access, and the provision of financial planning advice. Furthermore, the center operates as a mortgage broker and lender, indicating a significant focus on residential and potentially commercial mortgage services. This dual role as both a broker and lender allows for a streamlined process for customers seeking mortgage solutions, from initial advice and guidance through to application and finalization. Customers can expect personalized mortgage options, tailored to individual financial situations and property requirements.

Beyond traditional banking, the center functions as a fully equipped banking facility. The presence of an ATM provides immediate cash access for customers, while the expertise of on-site financial planners offers strategic advice on investment, savings, and retirement planning. The mortgage broker and lender services highlight the center's capacity to handle complex financial transactions, providing a one-stop solution for mortgage-related inquiries and applications. This comprehensive service model positions the Stony Point Financial Center as a versatile financial resource within the community.

Accessibility Features

The Provident Bank - Stony Point Financial Center is committed to ensuring accessibility for all customers. The facility is explicitly noted for its wheelchair accessible entrance, guaranteeing ease of access for individuals with mobility challenges. Complementing this, the parking lot features wheelchair accessible spaces, providing convenient and dignified parking options nearby. Additionally, the center offers on-site parking, which is a significant advantage for customers arriving by personal vehicle, offering security and convenience throughout their visit. These features collectively demonstrate the branch's dedication to inclusivity and customer comfort, ensuring that physical barriers do not impede access to essential financial services for anyone in the community.

Reputation and Customer Feedback

In terms of public perception, the Provident Bank - Stony Point Financial Center maintains a presence on Google My Business, where it has garnered 1 reviews from the community. While the specific content of these reviews is not detailed, the average opinion recorded is a 2/5 rating. This average score suggests that customer satisfaction may vary, with potential areas for improvement identified by patrons. It is important to note that this rating reflects the experiences of a limited number of individuals who have chosen to provide feedback. A low average score might indicate issues related to service quality, wait times, or customer experience during their interactions with the branch. For potential customers seeking recommendations, this average rating serves as an initial indicator of the branch's performance relative to customer expectations.

Information and Guidance for Potential Customers

For individuals seeking to utilize the services offered at the Provident Bank - Stony Point Financial Center, the primary points of interest include the range of financial products available and the accessibility features designed for all customers. Those specifically interested in mortgages should leverage the expertise of the mortgage broker or lender on-site, who can provide detailed information on available loan options, interest rates, and qualification criteria. For general banking inquiries, the staff at the financial center are equipped to assist with account management, inquiries, and guidance on financial planning services.

Prospective customers are advised to consider the accessibility features before planning a visit, especially if mobility is a concern. Checking the operating hours, although not explicitly provided, would be prudent before visiting or calling, particularly for mortgage consultations which might require scheduled appointments. The single Google review, despite its average rating, could offer specific insights if viewed directly by the customer. Overall, the Stony Point Financial Center aims to be a comprehensive resource for banking and financial services within the Stony Point area, striving to meet the needs of its diverse clientele despite the average customer feedback received.

👍 Reviews of Provident Bank - Stony Point Financial Center

Nicholas C.

2/5

Wouldn’t recommend. The app is terrible and No one ever answers the phone ever. Closed the account and went to chase.