Proserv364 Court Services - La Quinta, California

Ryan S.

I want to let people know that to beware of proserv364 . We paid him $180.00 to serve and file my wife’s ex husband for contempt of court. We are in San Antonio Texas. He served him and he knew the time for the hearing at 8:15 am on the 11th and decided to file the proof of service at 3:15pm same day as the hearing. The judge could not find the proof of service in the system because it was not filed in time. The hearing was dismissed. We paid for plane tickets, rental car, hotel room. He needs to make this right. Proserv364 dropped the ball and refuses the give me a full refund. He was very rude on the text to me. Telling me he’s not going to debate this with me anymore. He turned it in to the court on the 11th he said. Now I’m going to take them to small claims court and they will have to pay a lot more than $180.00 now I’m going to have to serve them with papers. He can avoid all this by just issuing me a full refund of $180.00 Make it right!

Robb P.

The process started off great. Van came highly recommended. First step was get the non-payers out, and they were out shortly. I honestly believe at this point they were already on their way out and Van’s knock at the door gave them the last bump to go. However, he also was supposed to file the case and track down their new location to file a lawsuit. Big promises, no delivery, and I was actually never able to speak with him on the phone again. He would only reply to text and was very short. I tried calling him multiple times, more than 20 but he denied my call each time. I had new eviction business for him but since he wouldn’t answer the phone the business is going to someone else. I requested a refund and at the time of writing, have not yet received it. Sadly can’t recommend his services despite him being highly recommended to me.

Leland B.

Unfortunately, we were using Van WIlcox exclusively for many years, with excellent results. But his ongoing personal issues , etc. have reduced this once-stellar business into a company that simply does not do what they promise to do. Towards the end of our relationship, it was truly a nightmare. Judging from the reviews, we're not the only ones who have seen Van's service diminish. A nice guy but his clients receive poor service. We wish Van the best, but we cannot - in good faith - recommend his services or company to any of our peers.

Holly T.

CON ARTIST ALERT ! The owner (Van) is a professional thief. He was introduced to me, and I decided to interview him. He came across as a professional man who wanted to help me serve a guys who I can not locate. I wrote a check for his service $550 and Van cashed my check. I never saw a site of this man and he declined my phone calls and only texted me claiming he has done the job. My attorney keeps emailing him and I keep calling but no answer. Van does not have a business license and he is con artist who has stolen my money and has not done the job as of right now. I must hire another company to serve the guy. Be aware of this con man and do not hire him , because you will not see your money and your job will not get done. I will be going to the police department next week.

Michelle S.

Our company has been using Proserv364 for about 5 years now and have had nothing but excellent service in a very timely manner. Van Wilcox is always on top of what needs to be done, and when, and has reviewed our filings to ensure we had the correct and most current documents included. His follow up has been very thorough and his service has exceeded our expectations. I recommend him highly.

Linette O.

I hired VAN WILCOX who talked a very good game. He convinced me that he would stop at nothing to make sure my documents were severed to all individuals before court AND he would be present at every court hearing. I had an Emergency court hearing to protect my 3 grandchild and he failed to file proof of serves AND failed to attend court hearing incase any questions came up about service. This was part of his serves it was a guarantee he states he gives all his clients.

My daughter came with cops and took all 3 children and put them in danger all over again.. She was using drugs very heavily.. one of them was a 1 1 /2 month old..

Not only that but I needed him to serve one more person in the case so I paid him, THREE minutes later I called him and texted him informing him that I no longer need that serves and he was going to refund me in a couple days cause he already deposited it... I still to this day have not received a refund and he will not respond to me at all.

I believe we all should get together and file legal action against VAN WILCOX is a crook. He has been taking advantage of people way too long.

Jaime T. J.

First time customer and Vans services did not fall short. He was attentive, worked fast and answered all my questions and guided me through everything. He really took care of me. Should the opportunity present itself again, I definitely will go back.

Dena B.

Horrible experience with Van Wilcox. He got paid in advance to perform rush process service and then wouldn't respond to messages, never served the witness, ignored repeated correspondence from the attorney that hired him, and didn't comply with any instructions. DO NOT USE THIS SERVICE.