Pima County Community Action Agency - Tucson, Arizona

The Pima County Community Action Agency, located at 2797 E Ajo Way, Tucson, AZ 85713, United States, offers financial consulting services. They can be reached at 520-724-7700 or through their website webcms.pima.gov.

Specialties: The agency specializes in financial consulting and has a total of 24 reviews on Google My Business, with an average rating of 3.1/5.

Other points of interest: The agency provides facilities such as wheelchair-accessible car parks, wheelchair-accessible entrances, and wheelchair-accessible toilets. It is recommended to make appointments beforehand.

The Pima County Community Action Agency is a reputable resource for individuals seeking financial guidance in Tucson, AZ.

👍 Reviews of Pima County Community Action Agency

Marceeta L.

1/5

I've been calling the past 3 days as soon as they open and staying on hold for up to 2 hours. Then attempt to call back and get the same thing. Nobody really helps when help is needed and my electric is going off 😕 .... I understand high call volumes, but to not answer at all is ridiculous. I've worked for assistance places with high call volumes and eventually the call gets answered.... idk what this is 😮‍💨😮‍💨

Theresa

5/5

It's a hard job and they are doing great things whether people treat them like they do, or not. I had a young lady surprised that I asked her how she was when she picked up my call. Let's be better, people. It's not the pay that keeps them around. They actually care and us being monsters to them because we are stressed and scared doesn't help anyone. They are selfless in a thankless job.
Thanks PCCA,, you do more than you know.

Jessica B.

1/5

These people are heartless and have the absolute worst ethics and customer service skills! Julie, and Clarissa Moore should definitely be looked into as they are not following company practices. I had an appointment scheduled, attended, submitted all documents over about 8 times to both parties. Julie confirmed she rcvd, took a week for Clarissa to respond in an unprofessional manner and advised she will be closing case due to noncompliance although the documents requested were sent in well over 8times and everyone CCd received! I truly feel this woman has a personal issue towards me or her job in general and doesnt care to do her job. I am now about to lose my home and will be taking all these emails and proof of negligence and unprofessionalism with me! Those women should be fired! I cant imagine how many families have reached out and received the same outcome as i did.

Betty R.

1/5

I have had a problem with a caseworker from this agency who i felt was making me feel as though i didn't understand what she was saying. I wrote her letter which she didn't respond to. I have all emails to back up that i did respond to her i feel she was rude and not very helpful. I feel she is suppose to help people not put them in the street. My case number is 41272 and apparently my case is closed.

Nana T.

1/5

It's frustrating to deal with people that sit behind a computer screen that don't see the human they are supposed to try and help. It's easy for them to drag you along to make it seem they're trying to help you but their end goal is to frustrate you enough that you simply give up trying to get assistance.

Janine J. (.

5/5

They help witg your bills and other resources...

Jeremy J.

1/5

Pretty unimpressive, they are supposed to provide assistance for COVID relief but are more interested in finding ways to deny people by asking for imaginary documentation that doesn't exist. No reason to waste time or energy with them.

Team E. X. H. T. S. T.

1/5

They don’t help with anything and the receptionist sounded extremely drunk, slurring her words when she answered the phone and extremely rude and refused to get me to someone who could answer my questions and placed me on forever hold