Organic Nails USA - Westminster, Colorado

Nydia M.

I stand by my previous comments regarding the need for improved communication to ensure customers do not feel misled. However, I am updating my rating to reflect that the item was delivered properly and handled with care. Please note that delivery can take up to a month, so I recommend ordering well in advance if the item is needed urgently, or exercising patience during the waiting period.
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I am writing to express my dissatisfaction with the service I have received. On December 17, I purchased an item from your website, believing it was the official company website. We are now hours away from 2025, and not only has my item not been delivered, but it does not appear to be in transit either.

I have attempted to contact your customer service through the phone numbers provided, but there has been no response. Similarly, the WhatsApp contact has not yielded any replies. I even reached out via your Facebook page during the stated hours of operation and still received no acknowledgment.

Had I realized this was not the main company website, I would have reconsidered my purchase. The delays and lack of communication are unacceptable, especially considering I paid for shipping. For the time and price involved, I could have ordered the product through Amazon and received it promptly.

This experience has been extremely frustrating, and I would not recommend this service to others. I hope you take this feedback seriously to improve your processes and customer support.

lesly M.

Took the class, I learned so much. The teachers awesome very knowledgeable and educational. I tried to practice for months with not much progress. I took the class 3 days later I have nails on myself, done by myself. Not only do I now have the confidence to do my own nails, I am totally confident to be able to do others peoples. Great class overall.

DeAndrea S.

I went to this store just to look around and ended up spending $50! She has everything you need as a beginner or professional, from foils to tips to practice hands....and she’s very nice and informative. She hooked me up with free product to try out and she even offers classes! I’m never going anywhere else! This store is simply amazing!

Lexi M.

Good nail supply, has a lot of nail supply stuff but also doesn’t at the same time. Some stuff can be really pricey and they have classes

Genesis Q.

horrible service and rude don’t recommend going here

Esme L.

Love it

EDITH C.

This place is the best ... 😍😍😍

Martha B.

Había realizado pedidos en línea por mucho tiempo y todo bien ,pero ahora realice un pedido desde febrero 22 y no me llegó nada y se realizó el pago lo peor es que no contestan las llamadas ni los mails si no quieren perder su dinero eviten encargar en línea