iCreative - Palm Desert, California

Address: 41625 Eclectic St H-1, Palm Desert, CA 92260, United States.
Phone: 8773928200.
Website: theicreative.com
Specialties: Computer consultant, Computer repair service, Computer service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 46 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of iCreative

iCreative 41625 Eclectic St H-1, Palm Desert, CA 92260, United States

⏰ Open Hours of iCreative

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

iCreative is a reputable computer consultant, repair service, and service provider located at 41625 Eclectic St H-1, Palm Desert, CA 92260, United States. With a phone number of 8773928200 and a website at theicreative.com, this company offers exceptional services and support to its clients. Their specialization in computer technology is further enhanced by their wheelchair-accessible entrance and parking facilities, making it convenient for all visitors.

The company has built a strong reputation for excellence, with an impressive average rating of 4.6/5 based on 46 reviews on Google My Business.

Customers have praised iCreative for its knowledgeable staff, high-quality services, and dedication to customer satisfaction. One customer, SteveH, shared a positive experience, stating that the company's staff were "courteous and helpful" and that they provided a "three-hour one-on-one session with Johnathan," who explained the repairs and taught the customer how to avoid future issues. SteveH also recommends checking the website for class schedules, as iCreative offers valuable classes for those interested in learning more about technology.

Overall, iCreative is a top choice for computer services in the area, offering a range of services and support. Their commitment to accessibility and customer satisfaction makes them an excellent choice for anyone in need of their expertise.

👍 Reviews of iCreative

iCreative - Palm Desert, California
Steve
5/5

Without a doubt, the best the desert has to offer in all things tech. Johnathan and staff could not have been more courteous and helpful. I of course had made a mess of two new computers, multiple ssd drives, various Time Machine discs etc. Ended with a three hour one on one session with Johnathan. He explained everything he had repaired and taught me how to do it correctly from now on. Thanks again J. SteveH

ps: they do wonderful classes, check website for class schedules

iCreative - Palm Desert, California
Bill C.
5/5

When it comes to solving any problems or challenges with your Apple products, these guys are the "Harry Potter" of Apple tech support-- they work magic! Utmost in professionalism and done with a smile!

iCreative - Palm Desert, California
Mark H.
5/5

I highly recommend iCreative for your computer maintenance, updates, etc. Jonathan was extremely patient with my "lack" of computer expertise and explained my computer issues and options in an understandable manner. I've taken my previous computers in for service and either didn't fully understand the issues or felt like the technician was talking to me in another language. The appointment setting and turn around time was excellent. The entire experience was a positive one and I know where I'll go next time I need computer service!

iCreative - Palm Desert, California
Eliana P.
3/5

I didn't end up getting my laptop fixed at iCreative because it would've been too expensive. I panicked and took it here because the nearby Apple Store didn't have an appointment that same day, but from the get-go, I was out $65 for "diagnostics," or to be told my laptop's display needed to be replaced -- something I could see for myself. At Apple, they don't charge for diagnostics. Additionally, I ended up spending $300 LESS of what I was quoted at iCreative for the fix at Apple. I understand Apple may have more resources to remain affordable/for speedier repairs, but price is a big factor to consider with our tech. devices. Both iCreative and Apple staff were polite, so not about that.

iCreative - Palm Desert, California
Lorry S.
5/5

I had a Scheduled through apple online and they sent me here. I actually preferred this experience over the Genius Bar in the store. Brian was a wonder and went above and beyond the problem solving as well as just sincere kindness. The store is also beautiful and clean and have accessories for your computer as well. I will be going directly to them from now on. I don’t live local and had to drive over an hour each way as I live by Joshua Tree and the professionalism made it worth it. Thank you!

iCreative - Palm Desert, California
Christine D. L. G.
5/5

I moved here after living in NYC for 26 years where I had trusted "tech guys" I worked with over those years... and I was worried that I wouldn't find a new, reliable, trustworthy "tech" company here. BUT I did! iCreative is a professional outfit and is an Apple Authorized service provider. Brian at iCreative was specifically who I worked with and he put me at ease with my MacBook Pro and explained what was going on and when the parts would arrive and etc. I got text updates and notification when my laptop was ready. Candi helped me when I picked up my computer and she has all the best qualities you hope for in customer service. I am so grateful for iCreative and their excellent team and techs.

iCreative - Palm Desert, California
Chad F.
5/5

I had an amazing experience with Jonathan. He made the process very seamless, especially since iCreative was the only apple certified repair store in Southern California. I would highly recommend iCreative for any repairs, purchasing and selling. His purchase value for items is higher than Gazelle.

iCreative - Palm Desert, California
Ed M.
5/5

iCreative was amazing! I found them and I told them I was having battery issues but could not be without my Mac for longer than a day because I use it in my business and home. They identified the part I needed, ordered it and called when it arrived in a few days. I dropped my Mac off at 8 and had it back by 1 PM! That is called great customer service and meeting your needs! Thank you and I will certainly use you again!

Ed McBride
MCGI, Inc dba Palm Springs Fine Men's Salon

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