Escape Wire Solutions LLC - Buffalo, New York

Zack S.

Escape Wire Solutions LLC, based in Buffalo, NY, provides a comprehensive array of IT services tailored for small to medium-sized businesses in the region. Their offerings span from Managed IT Services, Cloud Computing, Cybersecurity, Data Protection and Backup, to specialized services like VoIP, Audio/Visual Systems, Cloud Communication, Digital Signage, and more. They emphasize a personalized approach, ensuring that each solution is custom-fit to the client's specific needs, aiming for reliability, security, and effective communication without the jargon​​​​​​​​​​​​​​​​.

Founded in 2003, Escape Wire Solutions prides itself on delivering reliable, professional Managed IT Services and Cybersecurity solutions, with a team ready to address IT challenges and ensure smooth business operations. They offer 100% custom packages for any business size or budget, ensuring predictable costs 24/7, and they're always available, regardless of time or holiday​​.

Escape Wire Solutions specializes in fitting the right Cloud Computing solutions to each client, whether entirely cloud-based or a hybrid approach incorporating both cloud and on-premise solutions. They also provide comprehensive cybersecurity measures, including advanced protection programs and risk assessments to safeguard against cyber threats​​​​.

Their Managed IT Services are designed to relieve businesses of IT burdens, offering 24x7 monitoring, remote help desk services, proactive maintenance, and more, all tailored to reduce IT costs and enhance operational smoothness​​. In the realm of wireless networks, they boast significant experience, having designed and maintained complex networks for various settings, including corporate environments and over 150 hotels nationwide​​.

For businesses in Buffalo and Western New York seeking a reliable IT partner, Escape Wire Solutions offers a strong portfolio of services designed to ensure their IT infrastructure is efficient, secure, and aligned with their business goals.

Gerard K.

Escape Wire is the most responsive, professional and organized IT support company I ever worked with in my 30 years in Hospitality. Their team is very responsive, replying to support tickets within in an hour or 2, and resolving the issue often within a few hours of the call.

Their team is knowledgeable and communicates well with me, and more importantly among themselves, which makes the support process seamless. The assign the right person to the right task to solve problems quickly.

The best decision we made to switch our IT support from in-house service to Escape Wire.

Thomas B.

We have enjoyed a long and productive relationship with Escapewire over the last several years. Thanks to the techs and support staff at Escapewire, technology issues are never a concern for our staff or clients. Glad to have the folks at Escapewire as our partners!

David H.

EWS capabilities allowed us to replace a CIO without missing a beat on our operational support

Brian C.

Patrick M.

Jamie S.

Guy Y.