DHL - Lebanon, Pennsylvania

DHL: A Comprehensive Overview of the Global Shipping Giant in Lebanon, PA

DHL, a subsidiary of the German logistics company Deutsche Post DHL Group, is a globally recognized name in the shipping and logistics industry. With a extensive network spanning over 220 countries and territories, DHL has consistently delivered excellence in express parcel delivery, international shipping, and supply chain management. This article delves into the services, location, features, and practical information of the DHL office at 3100 State Dr, Lebanon, PA 17042, United States.

Main Services

• Express Parcel Delivery: DHL's core service, offering time-definite international shipping solutions for documents and parcels, with options like DHL Express Worldwide, DHL Express Envelope, and DHL Express Pak.
• International Shipping: DHL provides ocean and air freight services for less urgent, heavier shipments. Services include DHL Air Freight, DHL Ocean Freight, and customized solutions for specific industries.
• Supply Chain Management: DHL offers a range of services to optimize supply chains, including warehousing, transportation, and value-added services. Solutions cater to various industries, such as automotive, consumer, high-tech, and retail.
• Returns Management: DHL's reverse logistics solutions streamline the returns process, helping businesses reduce costs and improve customer satisfaction.

Location and Access

The DHL office in Lebanon, PA, is situated at 3100 State Dr, strategically located near major highways for easy access and efficient transportation. The facility is approximately 15 minutes away from Lebanon Valley Airport and about an hour's drive from larger international airports like Philadelphia International Airport (PHL) and Baltimore-Washington International Thurgood Marshall Airport (BWI).

For customers and visitors, parking is available on-site, with dedicated spaces for those with disabilities. The facility is also wheelchair-accessible, ensuring easy access to its services for all.

Featured Characteristics

• State-of-the-Art Facility: The DHL building in Lebanon, PA, features a modern, efficient layout designed to handle high volumes of shipments and provide excellent customer service.
• 24/7 Pickup and Drop-off: DHL offers flexible pickup and drop-off services, with self-service options available 24/7 at the facility's service counter.
• Customs Clearance Expertise: DHL's team of experts is well-versed in customs clearance processes, helping customers navigate international shipping regulations and documentation.

Practical Information

• Business Hours: The DHL office in Lebanon, PA, is typically open from Monday to Friday, 8:00 AM to 7:00 PM. However, it is recommended to check the official DHL website or contact the facility directly for the most up-to-date business hours, as they may vary due to holidays or special events.
• Contact Information: Although the phone number for this specific DHL office was not provided, you can find contact details for other DHL locations and services by visiting dhl.com.
• Online Services: Customers can take advantage of DHL's online services, such as tracking shipments, scheduling pickups, and creating shipping labels, by visiting the DHL website or using the DHL Express app.

Positive Aspects from Reviews

With an average opinion of 2.7/5 based on 70 Google My Business reviews, the DHL office in Lebanon, PA, has received both praise and constructive feedback from customers. Some positive aspects include:

• Efficient and Fast Service: Many customers appreciate the quick and reliable service provided by the DHL team, ensuring their shipments are handled and delivered promptly.
• Knowledgeable Staff: Several reviewers commend the helpful and professional staff at the Lebanon, PA, facility, noting their expertise and willingness to assist with any shipping-related inquiries.
• Convenient Location: The central location of the DHL office, near major highways and with ample parking, is appreciated by customers for its ease of access and convenience.

In conclusion, the DHL office at 3100 State Dr, Lebanon, PA, offers a comprehensive range of shipping and logistics services to meet the diverse needs of both businesses and individual customers. With its convenient location, accessible facilities, and dedicated team, DHL continues to provide excellent service and support to the Lebanon, PA, community and beyond.

👍 Reviews of DHL

Shawn F.

1/5

This place is horrible!!! It takes an hour just to get and another hour to get out...this by far the worst DHL i have ever been to! Stay away if you can they don't care about your time.

Mo A.

1/5

I got here 30 minutes and i haven’t
Move at all not looking good

V R.

2/5

Can be a bit of a lineup some days. I had to wait for about 30 minutes to get in. No overnight parking on site

Karachay C.

1/5

The worst facility I’ve ever seen. I came to drop the loaded trailer and take another one which belongs to my company. They told me that the trailer is not empty, but it’s. They have the worst system which always broken.

Jersey B.

1/5

Night guard is never logged in and always makes the excuse the system is slow but I can clearly see that he’s entering the wrong password over and over again long story short just dealing with him is a 25 minute delay minimum

safet C.

1/5

Check us out security, 45 minutes in line,12 trucks,not moving at all.
We need to go home people, it's friday.

Khush D.

4/5

Security was polite,Easy drop and hook

Shane P.

3/5

I was drop and hook, and still took awhile. You will spend most of your time at the guard shack. In and out takes a long time.

Hassan D.

1/5

Never see any company you getting lane to get in and lane to get out each lane more then tow hours 😡😡😡😡😡😡

Shawn F.

1/5

This place is horrible!!! It takes an hour just to get and another hour to get out...this by far the worst DHL i have ever been to! Stay away if you can they don't care about your time.

Mo A.

1/5

I got here 30 minutes and i haven’t
Move at all not looking good

Dumitru M.

1/5

0 stars is more appropriate
Bring lunch
Cancel your next loads and enjoy your restart here.

Karachay C.

1/5

The worst facility I’ve ever seen. I came to drop the loaded trailer and take another one which belongs to my company. They told me that the trailer is not empty, but it’s. They have the worst system which always broken.