CarePatrol of Buffalo-Niagara - West Seneca, New York

CarePatrol of Buffalo-Niagara: A Comprehensive Overview

For individuals and families navigating the complexities of senior care, CarePatrol of Buffalo-Niagara presents a valuable resource. Located at 1500 Union Rd # 201, West Seneca, NY 14224, United States, and reachable at 7164632966, this established company specializes in providing comprehensive assessments and guidance to families seeking appropriate assisted living facility, nursing home, and retirement home options. Their website, carepatrol.com, serves as a central hub for information and scheduling consultations.

Services and Specialties

CarePatrol of Buffalo-Niagara distinguishes itself through its deep understanding of the senior care landscape. They offer a tailored approach, recognizing that each individual’s needs are unique. Their core services include:

• Comprehensive Assessments: They meticulously evaluate a senior’s medical history, cognitive abilities, lifestyle, and personal preferences to determine the most suitable care environment.
• Facility Reviews: CarePatrol conducts thorough inspections of various facilities, scrutinizing their safety protocols, staffing levels, resident activities, and overall quality of care. This includes assessing the rehabilitation center and home health care service options available.
• Consultation and Guidance: They provide unbiased advice and support to families throughout the decision-making process, clarifying complex regulations and helping them understand their rights and responsibilities.
• Specialized Support: With expertise in working with retirement communities and retirement homes, they can help families find a place that aligns with their loved one’s specific needs and desires.

Location and Accessibility

The Buffalo-Niagara office is conveniently situated at 1500 Union Rd # 201, West Seneca, NY 14224. CarePatrol prioritizes accessibility for all clients. The facility offers a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity and ease of access. This addresses a crucial need for many families seeking senior care services.

Client Feedback and Reputation

CarePatrol of Buffalo-Niagara has garnered positive feedback from its clients, as evidenced by its 59 reviews on Google My Business. The average opinion is a remarkable 5 out of 5 stars, reflecting a strong reputation for professionalism, thoroughness, and client satisfaction. These reviews consistently highlight the company’s ability to provide objective assessments and compassionate guidance. Families appreciate the level of detail and the personalized attention they receive. The team’s responsiveness and dedication to helping families find the optimal care solution are frequently mentioned. They are recognized as a women-owned business, further emphasizing their commitment to providing high-quality service.

Key Features and Benefits

Here’s a summary of what sets CarePatrol of Buffalo-Niagara apart:

• Local Expertise: They possess an intimate understanding of the senior care resources available within the Buffalo-Niagara region.
• Independent Assessments: As an independent company, they are not affiliated with any specific facilities, ensuring objective and unbiased recommendations.
• Detailed Reports: Clients receive comprehensive reports outlining their findings, including facility ratings, inspection results, and personalized recommendations.
• Peace of Mind: By providing thorough assessments and expert guidance, CarePatrol empowers families to make informed decisions with confidence.

CarePatrol of Buffalo-Niagara is more than just a consulting service; it’s a partner in navigating a significant life transition. They understand the emotional and logistical challenges involved in choosing a care facility, and they are dedicated to supporting families every step of the way. Their commitment to accessibility and client satisfaction makes them a trusted resource for seniors and their loved ones. The average opinion clearly demonstrates the value they provide to the community. For those seeking reliable and comprehensive senior care guidance, CarePatrol of Buffalo-Niagara is a highly recommended choice.

👍 Reviews of CarePatrol of Buffalo-Niagara

Sharon K.

5/5

Outstanding customer service! The CarePatrol is truly an exceptional service for those who are seeking services for aging loved ones. I have worked with them twice and referred them to other friends and family members. What makes them unique is that all of their services are free, and they guide you step by step through the decision-making process with empathy and expert care. Julie listened to my needs, priorities, and personality attributes of my loved one to ensure a good fit. She took time to identify sites that matched our needs, and openly shared strengths and weaknesses of sites based on stated characteristics. I appreciated her responsiveness, compassion, and support throughout the process. I was specifically seeking a memory care facility where there was diversity, and Julie took the time to investigate the racial composition of various senior living facilities. I never felt alone. In addition to placement, there were also legal services that were addressed and this was managed with care as well. CarePatrol is awesome and I will continue to sing their praises and refer to them. Thank you CarePatrol!

David S.

5/5

Don and his team especially Sarah have been terrific and empathetic guides in our search for the perfect setting for our
family member's memory care needs. They were so helpful in aiding us in the search for the perfect setting. They saved us hours of calls and visits and anxious moments. We highly recommend CarePatrol to assist in this difficult and emotional
process.
Dave & Patty S.

Stephanie M.

5/5

I have had many exceptional experiences with Care Patrol of Buffalo! Their customer service is outstanding, going above and beyond to help seniors find their perfect community. I highly recommend them to anyone looking for help placing their loved ones in a senior care community!

Carolyn G.

5/5

When I didn't know where to turn when trying to find care for my father, I sent in a request on Care Patrol in the middle of the night and within an hour I had a response from Diana. Ever since that night I have felt supported, cared for, and confident that Diana would help us ultimately find a safe place for my dad. She contacted facilities, set up convenient tours for us, and would always follow up to see how we were doing. She made an otherwise horrible experience so much more manageable. Within a month of my request, my dad has moved into an Assisted Living facility. If you ever need assistance with finding care, reach out to Care Patrol! You won't regret it.

wendy G.

5/5

As a referral source for Care Patrol, we have always had the best success with their clients. Care Patrol is exceptionally thorough and always put their client's needs first! We appreciate Care Patrol, and would encourage anyone in need to call them!

Renee R.

5/5

I was referred to Care Patrol by the VA to get Power of Attorney set up with my Father In Law after him having a stroke. Working with them has been a lifesaver. I had no idea how to navigate things or where to begin! Julie made the arrangements with Don to get POA set up. After finding out that my Father In Law needed Assisted Living, Julie was GREAT! She sent over a few places that she thought would be a fit for him and scheduled tours for us. She helped us to find a place he would be comfortable in.
I cannot say enough good things about these people. You have questions, they have answers. You ask and they answer right away!
I am so much more comfortable with our decisions and far less stressed than I would have been if I needed to handle this on my own!

Meredith K.

5/5

CarePatrol was a lifesaver for our family when we had to make rapid decisions about my father's care after he had a stroke. Sara and Julie were incredibly supportive, helpful, and responsive. In fact, they were so responsive via email and phone that it seemed like they were available 24/7! They have deep knowledge of the greater Buffalo area's rehab, assisted living and independent living options, and quickly arranged tours for us. Sara coordinated with my dad's social workers to understand his physical needs and timeline, and counseled us on various options. As my dad improved, Sara continued to help us make decisions about the next steps. My parents landed in a great place and we are truly grateful for CarePatrol's assistance. They are the best!

Lorna W.

5/5

Care Patrol helped us navigate a very confusing and at times, frustrating process. The level of professionalism, care and compassion Diana showed while we searched for a placement for my father was incredible. She never gave up on finding the right location and made us aware of all the key milestones along the way. I truly don't believe we would have found the best placement without her help. I highly recommend Care Patrol to anyone who is in need of these types of services for their loved one.