InCare Technologies - Birmingham, Alabama

InCare Technologies

Based in Birmingham, Alabama, InCare Technologies is a leading provider of computer consulting services. With a strong focus on delivering innovative solutions, they have established themselves as a trusted name in the industry.

Address and Contact Information

Address: 600 W Lakeshore Pkwy, Birmingham, AL 35209, United States

Phone: 2052772273

Website

Website: incaretechnologies.com

Specialties

Computer consultant

Other Points of Interest

Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opinions

This company has 44 reviews on Google My Business.

Average Opinion

4.5/5

👍 Reviews of InCare Technologies

Sam S.

1/5

When I stared using Incare to host my website, the team was very responsive and I had no issues for several years. When they had new staff come on board, the customer service was horrible. I was billed for services that should have been part of my contact, my account manager was unresponsive, and it was impossible to get any help. When I tried to change providers, I was told that it required a 60 day notice and then I was billed for more work that should have been covered under the maintenance plan that I already paid for. When I asked to see the contract that stated the 60 day clause, they refused to provide it and told me I owed nothing more. I would not recommend using this company, unless you enjoy poor customer service.

Veronica T.

1/5

If I could give zero stars I would. Our company purchased a phone system from Star2Star and did not realize they did not offer service. This is a third party service they use. You can't even call in urgent service because no one answers the phone. When they do answer they will not even come out to assess without payment ahead of time. Had to call them out twice. Horrible!

Wendy B.

5/5

InCare takes care of us like we are their own employees. They are quick to fix issues, especially from the call center. We are very happy with our experience with InCare.

Linda M. A.

5/5

Andrew is awesome! Very fast response, knowledgeable, professional and courteous. Impressed. Fast and reliable! Highly recommend.

Pm W.

5/5

Kaleb was awesome! He resolved my issue very quickly.

Easley A.

5/5

Outstanding customer service! Quickest turnaround for upgrading to a new laptop on our network.

Daniel C. (. D.

5/5

Wonderful managed services company. Professional, technically knowledgeable, and reliable. Highly recommended.

Shelina R.

5/5

Michael Headley was awesome! Fast, efficient, friendly!