US Coachways - Staten Island, New York

melissa K.

We had a great experience! We charted a large group round trip from Pennsylvania to NYC for the day. The buses were comfortable and clean. The drivers were courteous, communicative, and in time. They navigated our large charters through a very crowded mid town Manhattan during the Christmas season. A+ driving!!

Jamie C.

Booking with US Coachways was a breeze—the website was user-friendly, and I received an email quote shortly after submitting the form. Khalina was super helpful and responsive over email as well. The pricing was reasonable, but the highlight was the exceptional service. The bus arrived and departed on time, and the driver was incredibly helpful, accommodating, and easy to work with. Overall, a reliable and professional experience. I’d happily use their service again!

Lisa C.

Excellent service! Michelle was responsive and got us booked. Our driver, Ernesto was on time and knew exactly where to go for our Christmas lights tour. The bus was in great condition, comfortable, and felt new. All around wonderful experience.

Wanda B.

Just recently booked a trip with US Coachways. The communication team was very good in checking in. at some point the original person I booked with left so there was a brief time of no communication but that was rectified before the trip, All details of the trip were discussed and ironed out beforehand and the trip went off without any issues. The driver (David) was very professional and knowledgeable about New York driving. The "new booking agent"(Khalina) was very good about asking the details of our trip in order to make sure it was what we expected. I would book again with US Coachways..

Dave P.

We had an excellent experience overall with US Coachways. Called and booked them 3 hours before a group of 35 were leaving for a weekend trip and they came on time. Driver Kai was nice and drove us 3.5 hours in snowy/rainy weather and sketchy conditions.

Will book again! Thanks Kai!

Brielle O.

I was very nervous after booking with US Coachways and reading the reviews here on Google. Most all of them in the past 3 months are 1-star reviews that claim the company cancelled on them the night prior to their charter date. James & Brittany were very communicative with me throughout the booking process. I hired US Coachways for a work event and we chartered a 24-person minibus. Our driver arrived early for pickup and was very cordial. It seems that he drove a bit slow and may have gotten a bit lost, but other than that, our trip was a success. Confused as to why there are so many horrible reviews on here!

Bill S.

If you want the Customer Service that you dream about, you can certainly find with Kahlina Markosova at US Coachways when chartering buses for New York City. She takes her job to heart and with Kahlina, seriously, her clients come first. She has even called me to let me know groups were on the bus traveling when she knew I was stressed with an itinerary time frame. I look forward to continually working with her for my travel needs in NYC. You should give Kahlina a chance!

Brianna S.

I've used them now for a concert and for my wedding and they're 10/10 each time. Michelle Garzone has been my go to for booking and she's so helpful. They're affordable and their drivers are kind and flexible.

if you're looking for wedding shuttles - it is wayy cheaper than some of the other ones out there. they send a white bus and you can pick the size that you need. The benefit with this is you rent it for an allotted amount of time, so if you have people that may need to head to the hotel early, they can. I felt this wasn’t something that needed to be splurged on and I’m assuming no bad feedback from guests means it all went smooth!