Pacific Global Bank—A Division of Royal Business Bank - Chicago, Illinois

Pacific Global Bank – A Division of Royal Business Bank: A Comprehensive Overview

Pacific Global Bank – A Division of Royal Business Bank, located at 3233 S Ashland Ave, Chicago, IL 60608, presents a robust financial solution for individuals and businesses seeking comprehensive banking services. This institution operates as a vital component of Royal Business Bank USA, leveraging the resources and stability of a larger financial network while maintaining a focused approach to customer service and specialized offerings. The branch in Chicago serves as a key hub for a variety of banking needs, and its accessibility is a notable feature.

Key Features and Services

Pacific Global Bank distinguishes itself through a multifaceted service portfolio designed to cater to diverse financial requirements. It functions as a full-service bank, providing traditional banking products such as checking accounts, savings accounts, and certificates of deposit. Furthermore, it operates as an ATM network, offering convenient access to cash withdrawals. The bank’s designation as a financial institution underscores its commitment to regulatory compliance and stability.

• Investment Banking: They offer investment banking services, suggesting a capability to assist clients with complex financial transactions and strategic advisory services.
• Loan Agency: The bank acts as a loan agency, facilitating the origination and management of various loan products.
• Mortgage Lender: Pacific Global Bank functions as a mortgage lender, providing financing options for residential properties.
• Savings Bank: As a savings bank, they prioritize the preservation and growth of customer savings through competitive interest rates and a range of savings vehicles.

Beyond these core services, the bank emphasizes convenience with its drive-through facility, allowing customers to conduct transactions without entering the building. Accessibility is also a priority; the location boasts a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring inclusivity for all patrons. The bank’s online banking support is consistently praised for its responsiveness, further enhancing the customer experience.

Location and Contact Information

The physical address is 3233 S Ashland Ave, Chicago, IL 60608. Clients can easily reach the branch by phone at 738433233. For detailed information and access to online banking services, prospective customers can visit the bank’s website: royalbusinessbankusa.com. This website provides a wealth of resources, including account details, fee schedules, and contact information.

Customer Feedback and Reputation

Customer feedback consistently highlights the bank’s positive attributes. The branch has garnered 37 reviews on Google My Business, with an average opinion of 4.7/5. This outstanding rating reflects a strong commitment to customer satisfaction. Numerous reviews emphasize the friendly and helpful staff, contributing significantly to the overall positive perception. Specifically, several customers commend the professionalism and assistance provided by staff members like Emily, who specializes in business accounts. The responsiveness of the online banking support team is also frequently cited as a key strength. Many customers have been banking with the institution for extended periods, consistently expressing their satisfaction with the services and the relationship they’ve built with the staff. The frequent mention of ‘fast’ service reinforces the efficiency and convenience valued by clients. The consistent praise demonstrates a dedication to providing a top-tier banking experience.

Further Considerations

Pacific Global Bank – A Division of Royal Business Bank appears to be a well-regarded financial institution within the Chicago area. Its combination of traditional banking services, specialized offerings, and a commitment to accessibility and customer service makes it a viable option for individuals and businesses. The drive-through facility and wheelchair accessibility further contribute to its convenience and inclusivity. The robust online banking support system is a particularly valuable asset in today’s digital age. The bank’s affiliation with Royal Business Bank USA provides a foundation of stability and resources, reassuring clients about the long-term viability of the institution.

👍 Reviews of Pacific Global Bank—A Division of Royal Business Bank

Lin W.

5/5

Very nice staff, friendly, and kind. Also, the bank very friendly and helpful. I would recommend 100%

coco C.

5/5

Good service, the branch employees are very nice!

Ryan H.

5/5

I’ve been banking with them for a long time. The staff are really nice and helpful. Emily here provided professional service on business account. Online banking support is very responsive too. Highly recommended!

Tong J.

5/5

Great service! Everyone was so nice! Helpful!

Rossana L.

5/5

Good Customer Service, helped me with my banking needs and questions !

Mat T.

5/5

Good service, nice people and very fast

Mike J.

1/5

The Chinese woman at the front desk is very rude. Every time she sees her, she is very angry. She never said hello and goodbye. She has no minimum courtesy and professionalism

Brian M.

5/5

So good. People are very nice and fast.