Real Property Management Westchester - White Plains, New York

N W.

We found an amazing apartment rental with the help of Simone. She was so kind, very responsive, and it was one of the easiest processes start to finish that we’ve ever had. When we did our initial walk-through, she noted some broken blinds and lightbulbs that had gone out and everything was fixed and replaced before we moved in. Very grateful to be working with RPM (the whole office has been lovely) and with Simone as our property manager.

Hatim B.

We have had a wonderful experience as landlords working with Dan and the rest of the RPM team for the past 2.5 years. They have been very proactive and transparent and made the process of renting our house as simple as you could ask for.

Michael L.

I have been a tenant for the past 2 years at Ritz Carlton Residences. RPM led by Dan Cantamessa has been outstanding. My requests are responded to immediately and with great courtesy. The members of Dan's team personally came to my apartment to make sure I was satisfied. The lease renewal process was extremely easy. I would strongly recommend RPM for both landlords and tenants. - Raymond Solomon

Tara B.

My experience with Simone and Real Property Management was absolutely a breeze. During a stressful search for an apartment it was so nice to deal with Simone who was responsive, efficient, friendly and so pleasant to deal with. The entire process from the first showing of my apartment to the financial transactions to getting the keys was so smooth. As a renter it is refreshing to deal with a management company that is so professional. I look forward to continuing a relationship with RPM for years to come.

Shantia N.

I worked with Simone Barnes during my search for a new rental. She was patient and precise. I had a very specific must have list and she didn’t bother me with trying to show me anything with hopes of me compromising. That I truly appreciated. She worked with my schedule and supported me through the whole process up until lease signing. I’ve already shared her information with many others but thought a public review could help anyone else on the fence about RPM. Do it.

Mhyrynde N.

This company deserves less than zero stars. They rented my family a severely neglected, uncared for house , and expect us to live in a construction zone and a nonstop state of repairs, while paying exorbitant rent. Frank Norwood has proven himself to be:
1) Dishonest: Prior to move in, Frank emailed me confirming that all windows and doors were in proper working order. (This was required in order to sign the lease). On my date of move-in, the front door lock did not work. In fact, it wasn't even installed properly, delaying our move-in by 3 days and causing us to have to stay at an AirBnB.
2) Unprofessional: It takes Frank DAYS to respond to respond to repair requests--there's always an excuse, and this applies any repairs--major or minor.
3) Irresponsible: Franks accepts ZERO responsibility/accountability for allowing health and safety hazards to go unresolved.
4) Lazy: There have been many issues with this home that if Frank would have taken the time, he would have found them and (hopefully) addressed them before renting the home and allowing a family to move in. Example: Frank didn't bother to note that this home has a septic tank (DUH- if there are no sewers on the road, then there's septic!). The septic backed up because it hadn't been pumped in 10-15 years, which led to a massive repair/construction. A little effort would have gone a long way.

Frank consistently schedules appointments with vendors that either do not show up or show up very late; I've had to take personal time from work and rearrange my work and family schedules because the "property manager" has no regard for our time or convenience.

Oh yes, let's not forget the dirty, food splattered blinds installed on the front window--the label says they were purchased from Pergament-Peekskill-- a store that closed in 1992~for the thousands of dollars per month being charged, they certainly could have installed new blinds!

RPM Westchester has breached the covenant of quiet enjoyment five times in the six months I have been here. They have zero regard for the noise going on for days at a time and how it disrupts our working and going to school from home arrangements. There are still a handful of repairs that have not been addressed since moving in; I have literally been forced, via non-action on the part of RPM Westchester, to hire contractors to address these issues. I signed a there year lease because I planned on staying here that long, but RPM Westchester has made that impossible. Upon receiving notification that I would be making repairs and deducting costs from the rent, I've received a barrage of emails from Frank that easily amount to harassment. I've made a formal complaint with the Board of Realtors and am looking at the reality of filing for constructive eviction and taking court action

Doing Business with RPM Westchester (and especially Frank Norwood) has been nothing but I nightmare, and I recommend that anyone reading this take their housing needs anywhere else.

I'd like to take a moment to share that Veronica is perfectly lovely and I believe she is the absolute best part of RPM Westchester 🙂

Ramona Q.

We’ve been working with RPMW for several years now and we’ve had a fantastic experience with the entire team. Daniel, Frank, and Veronica have been instrumental in helping us manage our rental property, from securing qualified tenants, managing payments, and addressing any repair or maintenance related issues with our rental property. In all our time working together, we have not had a single issue that they haven’t been able to address with the highest level of professionalism, for all parties involved. We highly recommend RPMW if you’re looking to hire a high-quality, stress-free property management company. They are truly the best in Westchester County!

Juana C.

I feel so fortunate to have come across Daniel and the Real Property Management Westchester team! As I embarked on the journey to have a multifamily property without any experience on how to handle it, they were all there for me and are super responsive and highly efficient. I remember how much more confident I felt after the very first conversation I had with Daniel. The guy is just sharp! His level of knowledge and professionalism is simply admirable. He constantly gives me great advice and takes care of my property as if it were his own. I strongly believe that you don't come across individuals like Dan very frequently. He is just, so honest, caring, and a reliable professional.
Considering my time limitations, he is a blessing as I have ZERO to worry about. Real Property Management Westchester not only efficiently collect my rent timely, find great tenants, and take care of all the details, such as background and security checks, running credit reports, and verifying employment, but they also handle all aspects of the tenant-landlord relationship, including both routine and emergency maintenance, which translate in maximizing the profitability of my time and, monthly income as they set the right rental rates for each of my apartments. I’m so appreciative of him and his team and extremely grateful and would highly recommend him.