United Bank - Chadbourn, North Carolina

United Bank: A Comprehensive Overview

United Bank stands as a reputable financial institution serving the Chadbourn, North Carolina community and beyond. Located at 111 W Strawberry Blvd, Chadbourn, NC 28431, the bank offers a comprehensive suite of financial services designed to meet the diverse needs of individuals and businesses. With a dedicated team and a commitment to customer satisfaction, United Bank has established itself as a trusted partner in financial matters.

Location and Contact Information

The Chadbourn branch is strategically situated at 111 W Strawberry Blvd, Chadbourn, NC 28431. For those seeking to connect with United Bank, several avenues are available: a direct phone call to Phone: 02079031, or a visit to their website at Website: locations.bankwithunited.com. These channels provide convenient access to information and assistance.

Specialties and Services Offered

United Bank’s service offerings are extensive and cater to a broad spectrum of financial requirements. Key specialties include:

• Bank Services: Core banking operations, encompassing checking and savings accounts, debit cards, and various other banking essentials.
• Business Banking Service: Tailored solutions for businesses of all sizes, including business checking accounts, loans, and cash management services.
• Financial Consultant: Dedicated professionals providing personalized financial advice and guidance to help clients achieve their financial goals.
• Financial Planner: Assistance in developing comprehensive financial plans, encompassing retirement planning, investment strategies, and estate planning.
• Money Order Service: A convenient option for sending and receiving money electronically.
• Money Transfer Service: Facilitating secure and efficient money transfers domestically and internationally.
• Mortgage Broker: Helping clients navigate the mortgage process and secure favorable loan terms.
• Mortgage Lender: Providing mortgage financing options to individuals and families.

The bank’s focus on personalized service is evident in its commitment to offering a range of specialized services, demonstrating a proactive approach to meeting client needs. The reviews consistently highlight the bank's ability to go above and beyond for its customers, fostering strong relationships built on trust and reliability.

Points of Interest

United Bank’s Chadbourn location offers several amenities to enhance the customer experience. The branch features a drive-through for added convenience, ensuring customers can conduct transactions quickly and efficiently. Furthermore, the facility is fully wheelchair accessible, with both an entrance and a parking lot designed to accommodate individuals with mobility challenges. This commitment to accessibility underscores United Bank's dedication to serving all members of the community.

Customer Feedback and Reputation

United Bank consistently receives positive feedback from its clientele. Currently, the bank boasts 8 reviews on Google My Business, with an impressive average opinion of 4.5/5. These reviews consistently praise the staff’s professionalism, courtesy, and willingness to assist customers. Many clients express appreciation for the personalized attention they receive and the feeling of being valued as a customer. The staff, as reported by several reviewers, is described as ‘wonderful’ and ‘awesome,’ demonstrating a strong commitment to creating a positive customer experience. Ms. Worley and Ms. Spalding, specifically mentioned in positive feedback, exemplify the helpfulness and expertise that characterizes the bank’s team. The overall sentiment suggests a thriving environment where customer needs are prioritized, and service excellence is a hallmark of the institution. The dedication to providing a delightful experience, as evidenced by the high ratings and positive comments, reinforces United Bank’s position as a preferred financial partner within the Chadbourn area. The local nature of the banking operations, frequently mentioned, contributes to the feeling of a trusted and accessible community resource. The bank’s ability to personalize interactions appears to be a significant factor in enhancing customer satisfaction and fostering loyalty.

In essence, United Bank in Chadbourn establishes itself as more than just a financial institution; it cultivates a reputation for genuine care and reliability, solidifying its position as a valuable asset to the local community.

👍 Reviews of United Bank

Cary S.

5/5

The most wonderful staff you could ever ask for, personalized, local banking at its best. Five stars.

Martha Y.

5/5

This is the best group of ladies I have ever done business with. They are very professional and courteous.

Jamie G.

5/5

The Chadbourn staff is awesome!!! Always going above and beyond to service their customers.

Michael N.

5/5

Excellent customer service. I bank here because I feel appreciated here.

Charles L.

5/5

My experience was a very delightful one Ms Worley was very helpful and Ms Spalding

Jessica I.

1/5

Called the Chadbourn, NC branch and the lady I spoke with to ask a simple question was very short with me. Mind the lady I spoke with first, was very nice. The lady I needed to ask a question to though was short and rushed me off the phone without giving me a final direct answer and said she would call me back, which she did not. I waited all day yesterday for her call on the matter a she did not call back. I do not recommend this branch, rather would do banking at the Lumberton NC or my Myrtle Beach/Conway SC branches. The lady even seem to smirk when I mentioned the Lumberton branch which shows she is not a loyal employee. Would definitely not give this branch even one star if I were able as the customer service was extremely poor!

Amaud J.

5/5

Customer here for 3 years

Malinda W.

5/5