American Charterlines - New York

Address: 80 Broad St, New York, NY 10004.
Phone: 8008415039.
Website: americancharterlines.com
Specialties: Bus charter, Transportation service.
Other points of interest: Identifies as women-owned, Wheelchair accessible restroom, Wheelchair accessible seating, Restroom, LGBTQ+ friendly.
Opinions: This company has 252 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of American Charterlines

American Charterlines 80 Broad St, New York, NY 10004

☎️8008415039

American Charterlines: A Premier Transportation Solution

For discerning clients seeking reliable and luxurious transportation, American Charterlines stands as a distinguished provider of bus charter and comprehensive transportation services. Located at 80 Broad St, New York, NY 10004, and reachable at 8008415039, American Charterlines has cultivated a reputation for excellence, consistently exceeding expectations and delivering seamless travel experiences. Their website, americancharterlines.com, offers a detailed overview of their fleet, services, and booking procedures.

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Company Overview and Specializations

American Charterlines distinguishes itself through a commitment to providing premium transportation solutions tailored to a diverse range of needs. Initially established as a charter bus service, the company has strategically expanded its offerings to encompass a wider spectrum of transportation requirements. They specialize in transporting groups of all sizes â from corporate teams and school groups to wedding parties and leisure travelers â ensuring a comfortable and secure journey every time. The company prides itself on its ability to adapt to unique client specifications, crafting bespoke transportation plans that align perfectly with their individual objectives. Their dedication to customer satisfaction is evident in their proactive approach to problem-solving and their unwavering focus on creating positive experiences.

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Location and Accessibility

The companyâs headquarters are strategically situated in the heart of New York City at 80 Broad St, NY 10004. This prime location facilitates efficient logistics and allows for prompt responsiveness to client requests. American Charterlines is deeply committed to accessibility, recognizing the importance of inclusivity for all travelers. The facility itself is wheelchair accessible, featuring a dedicated restroom specifically designed for individuals with mobility needs. Furthermore, the buses themselves are equipped with wheelchair accessible seating, ensuring that all passengers can travel with dignity and comfort. The companyâs ethos reflects a genuine desire to remove barriers and provide equitable access to transportation.

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Values and Commitment

American Charterlines operates as a women-owned business, reflecting a commitment to supporting female entrepreneurship and fostering a diverse and inclusive workplace. Beyond its business operations, the company actively embraces socially responsible practices, prioritizing safety, sustainability, and community engagement. They strive to build long-term relationships with their clients, founded on trust, integrity, and a shared dedication to excellence. The companyâs dedication to customer service is a cornerstone of its success, consistently garnering positive feedback and fostering a loyal clientele.

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Customer Feedback and Reputation

The companyâs commitment to quality is further underscored by its robust online presence. American Charterlines boasts 252 reviews on Google My Business, with an impressive average opinion of 4.9/5. These reviews consistently highlight exceptional service, professional conduct, and competitive pricing. The sentiment expressed by many clients underscores the company's dedication to providing a truly premium transportation experience. The consistently high ratings demonstrate a remarkable level of customer satisfaction; clients appreciate the meticulous attention to detail, the proactive communication, and the overall seamlessness of the service. Itâs clear that American Charterlines prioritizes building trusting relationships and going above and beyond to meet client needs.

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Additional Information

LGBTQ+ Friendly: American Charterlines fosters an environment of inclusivity and welcomes passengers of all backgrounds and identities.

Flexible Booking Options: The company offers a range of booking options to suit individual needs, including last-minute requests and customized itineraries.

Competitive Rates: American Charterlines is committed to providing competitive rates without compromising on quality or service.

In conclusion, American Charterlines represents a reliable and professional choice for discerning individuals and organizations seeking premium bus charter and transportation services. Their commitment to accessibility, inclusivity, and exceptional customer service solidifies their position as a leading provider in the industry.

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👍 Reviews of American Charterlines

Sebastian D.

5/5

Exceptional Service from American Charterlines!

American Charterlines provided the best upscale bus service we’ve ever had. I booked a trip for my company on short notice, and despite being super booked, they found a way to accommodate us. Their customer service was top-notch, and after shopping around for days, they offered the best rates by far. The entire experience was smooth, professional, and exceeded our expectations. Highly recommended!

PA P.

5/5

American Charterlines was the best bus company I have ever used!! I needed a charter bus for our 5th grade trip. Everything with them went so smoothly. I booked through Jesse and he listened to all of my requests. I had a bad experience with a few different companies over the years and I just wanted to find a company that was reliable and professional. Booking was easy and Jesse kept me informed up until the day of my event. The bus was amazing! It was on time, super clean, and had everything I asked for. The bathroom was sparkling clean as well which was very important to me. Our driver Kevin B. was courteous, professional, and knew exactly where to go. I am definitely going to use them again every year going forward!!! I wish I would’ve found this company years ago. If you want a reliable bus company that cares about their customers, definitely use American Charterlines!

Billie D.

5/5

My experience with American Charters is 5-star! They were willing to work with me last minute for a bus ride. My contact at American Charters is Kerri Monte and is also 5-star!! Her customer service on all our trips has been perfectly executed. The buses are very comfortable and the attention to detail is top notch! I will continue to use them for all our travel needs!

Gianna R.

5/5

I had the pleasure of using American Charters for our Sorority Formal event, where we transported around 200 guests from our school to the venue. The experience was fantastic! The buses arrived on time and ran smoothly, with no issues. Joe Graham was incredibly helpful throughout the process. He was always accessible, easy to reach, and went above and beyond to assist me, especially when I encountered an issue with the payment method. I truly appreciate his patience and professionalism!

Kaitlyn R.

5/5

We had an amazing experience with American Charterlines earlier this month for our wedding.

I am an elementary teacher so it was only fitting to have school buses as our transportation for our wedding.

Kerri was SO extremely helpful and patience with my many requests and schedule changes. The process of securing the buses, changing the schedules and the actual pick ups and drop offs was seamless. Kerri made this experience extremely easy, and gave me one less thing to stress about for my wedding.

The driver was so kind & accommodating. We ended up having to make another trip because we had more guests than intended who used the transportation. The driver didn’t give us a hard time at all and easily made a second trip.

Overall, we had a truly wonderful experience and are so happy that we chose American Charterlines to be a part of our day!

DMart

5/5

We used American Charterlines for our wedding in Atlanta, Georgia, and the experience was excellent! Joseph Graham was prompt and always available to answer questions, making us feel confident as first-time charter bus renters. The whole team was great to work with, and Thomas, our bus driver, ensured our guests had a flawless trip to and from the wedding. Being a family-owned business, they brought a personal touch that made a difference. Highly recommend them—thank you for making our day seamless! - David Martin

May

5/5

Excellent service! Jesse was very helpful in planning my son’s 30th birthday party to Medieval Times. They were prompt with pick up and drop off. Driver was great for allowing us to have such a memorable start to the celebration. The bus was in pristine condition, easy to connect to the music which had the group singing at the top of their lungs the entire ride. I would definitely recommend American Charterlines!

Mandy G.

5/5

We've booked with American Charterlines 2 years in a row for our non-profit and it's been a pleasure working with Kerri Monti and her team. They were patient and accommodating with our requests - the booking process was smooth, and I appreciated the clear communication. The bus was well-maintained and offered comfortable seating. The driver was professional and courteous, ensuring a safe and timely journey. Overall, we had a great experience with American Charterlines.