Better Business Bureau of Utah -

Alex Strasburg

Absolutely useless! I got scammed out out of $5000 on a Transmission rebuild with a BBB accredited business. I filed a complaint over three months ago with zero response from the business and they’re still accredited through the Better Business Bureau. All they do is collect money from businesses, convincing them that anyone actually cares that they are approved by this bureau. Save your time and effort, and don’t make a claim because it won’t do anything.

James Wilson

If anyone is coming here wasting there time. DONT. This is just like a 3rd party scam. Just look up companies on google and find the best one for you needs. This company here is just an extra step and waste of time. And just to find out the persons company they recommend sucks.

Ana Real

I have doubts that your reviews are original. Not long ago I was researching a particular company and there was a mayor complain on the company. About a customer . If you say that someone canot pay the way out how you explain that now according to you guys the company that had a couple of negative reviews has suposubly a perfect score. I definitely doubt that this scores for some of the companies are honest. Unbelievable, these days we lost all trust for honesty and good ethics. These days is who rolls the dice and who has the money to pay their way out!

Sonia Salari

Frontier airlines has no way to get a refund of my money wasted on their reservation. They had no one at the ticket desk to check me in one hour ahead of the flight -- (there were also other ticket purchasers wishing to check in--with no luck). We were abandoned, and the kiosk does not allow for check-in, only to pay for carry on baggage... yes carry on baggage costs as much as the ticket. I had to run to Southwest and purchase a $180 ticket to get SLC to DEN, and I almost missed that airplane -- had to run a long way to the gate. When I call Frontier, they say they are backed up more than 30 minutes and they never answer. Once I got "Oscar" on the line and he hung up, pretending to get 'disconnected' or 'technical difficulties' rather than give me my refund. The next person did the same thing after a long wait on an endless circle of automated nothing. They are not a real business, and should not be trusted to fly people in the air! If they cannot even man their ticket counter, they have no business flying people. Customer service is fraudulent. Please investigate this BBB! I contacted them on facebook and they only agreed to a 'credit.' I will never use Frontier again. A credit is not worth anything, I need an actual refund. They are taking and keeping people's funds, and not following up on their end of the responsibility.

timothy troyer

I prepaid for a year of software service but it immediately became obvious that the service was not going to meet the needs we had outlined. After only a couple of weeks I contacted the vendor to cancel the service but they refused any portion of refund, even though our use of the service to that point could not have cost much. After several more attempts over a period of weeks I finally turned to the local Better Business Bureau for help. Within just a few days we received a refund check for the exact amount I had been previously seeking. It is disappointing that some businesses are not more responsive to their customers needs, but nice to know that the Better Business Bureau can be so effective at helping to achieve reasonable results.

rachelle jackson

A business absolutely can pay to improve their grade...just the other week your office called us and asked for the bribe!! Your company is fraudulent and ridiculous. Verified reviews......that is laughable. The proof is what I am doing now. Nothing here has been verified. Rachelle Jackson is not even my actual name...I am not even a woman. You are lying to the public...you should be ashamed.

How a business like this exists is beyond me. All this website does is bribe people to pay them off so you can display some fake Grade and fake reviews....Ridiculous.

J. Wolf

I was having an issue with storagecraft which makes shadow protect, a computer backup/disk imaging software. The company told me that my license was valid, but they would no longer allow it to be authorized on ANY computer, making the software unusable. At that time, I asked for a refund of the money paid for the product and was told that the EULA does not allow refunds, and the company further stated that they would no longer respond to my emails.

I went to the BBB of Utah and within two days i received an email from the company stating that they were issuing a full refund plus a refund on any money spent on upgrades when a new version was released. I was just amazed! I live in NY state and they helped me track the company down and get me my money back, fabulous!!

I cannot recommend the BBB of Utah enough!!

Chris R

The Better Business Bureau is a godsend. I had an issue with a Verizon third party retailer here in Arizona that is headquartered in Utah. BBB took a little while to finally confirm that the organization to contact was in Utah, though. Here's how it went down. I had to wait a good while, maybe about 3 or 4 months & was about to give up on BBB when I found an old email that had the case number. So I called them up again, but my own Arizona office. They previously closed the case due to them not finding the business. I let them know that it still does exist here & is very well alive & running & needs to be reported so that others can see how they work. They reopened the case for me & transferred it to the Utah office. Finally some progress. Then I get a call from a representative of the Verizon reseller in Utah asking me how I want my refund of $35. This case is closed now because I closed it with a satisfactory resolution. I owe BBB my life. It may have taken months of confusion, repeated callbacks, & even me wanting to give up, but in the end there was a successful outcome. Thank you.