Masterpiece Accounting Services LLC - New Rochelle, New York

Ken K.

If I could give this firm an zero, I would. I had to file a complaint for fraud with the IRS. Ibanessa, the owner, charged for services and never provided those services.

There's a litany of issues. Too much to include in this review but here's a few...(1) Ibanessa filed fraudulent tax documents with the IRS; (2) She charged several thousands of dollars for services she never provided; (3) Refused to refund for overpayments made to her firm; (4) She forces clients to communicate with her via a private portal (Liscio.com). When an issue arrised, she locked me from accessing all historical communications, reports and data I sent to he via her portal.

After terminating the agreement, we discovered that less than half of the work was done. I requested a refund of approx $3,000 for the work I paid for which was never done. As of the time of this review (over 12 months since that request) I have not received a refund for the overpayment.

Ibanessa send me a email and copied an attorney on the message to try and intimidate me into backing off. Ironically, the attorney she copied is someone I know. He is not her attorney and was not her attorney at the time. He now works for me

Additionally, much of the work Ibanessa did was riddled with errors and had to be redone by another accountant.

Do yourself a favor and stay away from Ibanessa and her Masterpiece accounting firm.

Rohan H.

I brought Ibanessa a pile of confusion, she thoroughly sorted out all my accounts,got me organized and gave me sound advice,along with well informed guidance to keep me on a path to continued success. Superb services 👌🏾

Jixi F.

When it comes to business and accounting, 5 stars all the way. Ibanessa is such a great help, intelligent and very helpful. If you have business or personal, she has many tips to help you stay organized and ready for the next financial year and many services you think you didn't need but you need. The office is easily accessible, clean, and very cozy. Professional setting and very inviting. I felt at peace and amazing bringing my business here and would recommend to anyone. Masterpiece Accounting Services is very precise and communication is top tier. Not much more I can say, but give them a try. Oh yea, there is one more thing the professional presentation of your documents as very impressive and detailed, best I have seen in over 20 years.
#accounting #cpa #taxes #business #professional #quickbooks

Eric L.

I feel so lucky to have found Ibanessa at Masterpiece Accounting Services! Ibanessa has already taught me so much about my business and accounting. Her friendly nature, detailed approach and integration of technology makes accounting manageable, and stress around accounting decrease dramatically! Would recommend to anyone who needs support in accounting.10 stars not available, so 5 will have to do. Thank you Ibanessa!

Rustam M.

Masterpiece accounting has done an amazing job helping our company with bookkeeping, accounting and end of year tax preparation. Ibanessa very knowledgeable, professional and happy to assist. We look forward to working with her for many years to come.

Nicole B.

Masterpiece accounting has been wonderful in helping out my new business. I was very concerned about the accounting aspect of opening, but Ibanessa has been great with helping me understand it all. I highly recommend them for any business.

Sawudat A.

Ibanessa is a knowledgeable, thorough and patient Accountant. She has been my Accountant for my business since 2020. I'm glad that I chose her to handle all my business financials because Ibanessa has taken a load off of my plate. The role she holds in my business is a CFO, business advisor and tax expert. If you are looking for a quality Accountant please give her a call.

Evelyn C.

It’s been a pleasure and relief to have found such a knowledgeable person in this field as Ibanessa is. Thank you!