Metro by T-Mobile - Aurora, Colorado

Address: 15453 E Hampden Ave Ste B, Aurora, CO 80013.
Phone: 208705406.
Website: metrobyt-mobile.com
Specialties: Cell phone store, Cell phone accessory store, Internet service provider, Mobile network operator, Telecommunications service provider.
Other points of interest: In-store shopping, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of Metro by T-Mobile

Metro by T-Mobile 15453 E Hampden Ave Ste B, Aurora, CO 80013

⏰ Open Hours of Metro by T-Mobile

  • Monday: 10 AM–7 PM
  • Tuesday: 10 AM–7 PM
  • Wednesday: 10 AM–7 PM
  • Thursday: 10 AM–7 PM
  • Friday: 10 AM–7 PM
  • Saturday: 10 AM–7 PM
  • Sunday: 12–6 PM

Metro by T-Mobile

Una tienda de teléfonos móviles y servicios de comunicaciones ubicada en 15453 E Hampden Ave Ste B, Aurora, CO 80013.

Phone: 208705406.

Website: Metro by T-Mobile.

Esta tienda ofrece servicios de teléfonos móviles, accesorios y servicios de internet.

Especialidades

Cell phone store, Cell phone accessory store, Internet service provider, Mobile network operator, Telecommunications service provider.

Otras características

In-store shopping, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Quick visit, Credit cards, Debit cards.

Opiniones

Esta tienda tiene 51 reviews en Google My Business.

Opinión media: 2.9/5.

👍 Reviews of Metro by T-Mobile

Metro by T-Mobile - Aurora, Colorado
Ben P.
1/5

It's closed down. There's no metro. It's pickleball. Google maps is terrible also. ffs. how's everything unreliable. Or at least one thing not completely reliable by now

Metro by T-Mobile - Aurora, Colorado
missknow1
1/5

If I could I would give a negative 5 they are a scam. They pretend like they are getting you a great deal to go to T-Mobile which I thought they are basically the same (metro PCs by T-Mobile) I paid my bill 9/6/24 that should have paid for service till 10/5/24 my service "switched" over on 9/9/24 and even though I just paid my bill on the 6th with metro PCs I now have to pay for my service with T-Mobile for this month they said I didn't pay for service from the 9th to the end of this month. And metro PCs says that's on me for paying them on the 6th knowing I was changing service. What kind of B/S is that? T-Mobile or BY T-Mobile who wouldn't think it's the same and your paying your bill either way. So I paid $100 for 3 days of service and they will not transfer any money to pay for my other service because T-Mobile and by T-Mobile are not the same.

Metro by T-Mobile - Aurora, Colorado
Nefertiti G. (. G.
5/5

Dylen is a great checker- inner!!!
Hez always charming but I really hate he cut his hair;) jk thanks to all staff

Metro by T-Mobile - Aurora, Colorado
Yuri A.
1/5

The worst customer service experience. 1 star only because that's what I can give. However ok with one star because 1 out of the two girls working today seemed helpful and courteous. Unfortunately I ended up with the one who sold me a phone took my payment and gave me a bag with my new phone and said "Here you go" did not help with activation or setting up my phone. Unlike the other girl who we noticed explain everything and more to her customer. Kudos to her. I'm sure you know which one you are😉

Metro by T-Mobile - Aurora, Colorado
Evan T.
1/5

I have been waiting on my phone to come in for half a month (NOT EVEN KIDDING OKAY) They didn't give me a temporary phone or anything said I'd have to wait on my new one said it would be here in 3-5 days called at 4 days - no phone - said it would be here Monday. Today is Wednesday & guess what? Still no phone and oh they also apparently don't have a tracking number for a $1,000 phone either. When I asked to speak with the regional manager the store then stopped taking my calls - had to call another store in order to even speak to someone! Never in my life would I recommend them or this store. How in the heck are you a phone store but don't carry the phone in store or have one in any of your stores? I've called the main office and all they don't deserve one star i wish I could give them a -10 whoever is the manager here - sorry but you should lose your job & im a sour person so we will see how long you do have your job for. - Written by his wife

Metro by T-Mobile - Aurora, Colorado
Ava K.
1/5

I went to this store on Hampden Ave. I came before the store opened and waited about 15 min. At 10 am, the store was still closed. I waited about 10 mins past opening time, when a young women came, open the store, told me to wait till she counts her drawers, she said a about 7-10 min, that she's the manager, and she was at a meeting (yeah, right!) walked in and locked the door behind her. I waited another 10 mins. When she finally opened the door and started to help me, some other customer walked in. She stopped helping me and started helping the woman behind me. When I asked her if she's helping me, she said she's multitasking because she's in the store alone. I purchased a new phone and asked her to transfer the data from old to my new phone. She told me I have to come back for that, probably in the a afternoon. When I asked her why I have to come back since I'm already there, and drove all the way from Kiowa (1 hr 10 min trip), she kept insisting that she has to multitask and I have too many pictures in my old phone. I then asked her to transfer just the contacts, but she said again, I'll have to come back. All this conversation was while she was helping the customer who came after me. Then she handed me the phone and said she transferred the data and I'm ready to go. As I took the phone from her ready to go, she said she has some things to give me. She took a bag and put the empty box from thephone in it along with the receipt and set it on the counter, out of my reach, and went back to helping the other woman. When she was done with her, she came back to me and finally handed me my bag.
Very poor service. Maybe because I am not Mexican. But this manager was Hispanic. Her name is Adrianna.
I came home and found out that NOTHING was transferred. Had to go back the next day, but I went to another store where I got an excellent service from an American, who even shook my hand before I left the store.
Never will go back to the store on Hampden again. Shame on you Metro for hiring lousy employees like her.

Metro by T-Mobile - Aurora, Colorado
Angie F.
1/5

Wish I could give less than one star. I paid for two phones with unlimited service plans. The next day they were both disconnected. When I went back to the store, the representative who had helped me the previous day saw me, knew she had screwed up, and literally ducked behind the desk and crawled into the back to hide from me instead of resolving the problem.

Metro by T-Mobile - Aurora, Colorado
Cecellia S.
1/5

Went there to switch a phone line to a new cell phone. The new phone will not make calls or send texts despite them spending an hour switching it over. They completely messed up and now its like I don't have a phone. Ridiculous the phone says "not registered on network" and does not function whatsoever. Please train employees better

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