Planet Business & Tax Services - Four Corners, Maryland

Solomon S.

I was at Planet Tax Services today to be met by a wonderful and welcoming receptionist who made me wait for over 30 minutes for the "Accountant" who was not willing to talk to me after waiting for so long despite my busy schedule and dismissed me in a very unprofessional way, I have never in my life encountered such disgraceful dismissal when going to a place to buy service. He made me feel I am there to beg not to pay and gt service. This is 0 out of 10 customer service, Very sad,

Bonsu G.

I have been using Planet Business and Tax Services for over 10 years, and they have consistently provided exceptional service. Their team is professional, efficient, and highly knowledgeable, always ensuring my tax needs are handled accurately and on time. They take the stress out of tax season, offering clear communication and expert advice. I highly recommend Planet Business and Tax Services to anyone looking for reliable and trustworthy tax solutions. Their dedication to their clients is unmatched!

Amanuel A.

The staffs are very welcoming and helpful. I got excellent service, and I would recommend to everyone to go there and get services beyond expectations.

Arega G.

This is a revision of my original review in response to the comments made by the tax service provider.

He mentioned that I am combative and aggressive, insinuating that my being from abroad somehow compromises my ability to understand the advice given. However, it's important to note that I have lived in the USA for 14 years, which indicates that my international background should not be a basis for error on his part. As a professional service provider, it is his responsibility to ensure that all clients, regardless of background, receive accurate and appropriate guidance.

My original review detailed the shortcomings I experienced with the tax service provided. Despite my trust in his professionalism, the completion of my tax return in a mere 13 minutes raised concerns. Subsequently, I was advised to file my tax return via paper, omitting crucial information about my wife's need for an ITIN number. This oversight resulted in a delayed response from the IRS, indicating missing forms in my tax submission.

Upon bringing this issue to his attention, I was met with arrogance and unprofessionalism, further highlighting his lack of integrity and patience. Despite my requests for resolution, he failed to acknowledge his mistakes or offer a satisfactory solution. His dismissive attitude and failure to address my concerns only reinforced my dissatisfaction with his services.

Furthermore, his selective response to positive reviews and lack of engagement with negative feedback demonstrate a disregard for customer satisfaction and accountability. It is evident that his business practices fall short of professional standards and warrant further scrutiny.

In light of these experiences, I am compelled to file a complaint against his business and his poor professionalism. The deficiencies in his services, coupled with his dismissive attitude towards client concerns, necessitate action to safeguard the interests of consumers. I have provided detailed documentation of the missing forms and am prepared to escalate this matter through appropriate channels, including filing Form 14157 against his practice.

The email I sent outlines the specific issues with the tax forms provided and requests immediate resolution to ensure compliance with IRS requirements. Failure to address these concerns will result in further action to hold him accountable for his actions.

Tafe G.

Planet Taxes Services is a great place to get your taxes done. I have been going there for over five years and have recommended friends and family. Mr. Wegene and his staff are very professional, efficient, and quick. They make your tax filing experience as easy as possible. Thank you for your service.

Seble

Here I did my second year taxes with planet tax.Wogenie is very nice ,and helpful person. I was new for the state last year I called him and ask him to do my tax he said email me and will call you later he called and I added my daughter taxes then he didn’t even charge her because he said she is a student that was a lot for us bc I wasn’t had a full time job that moment he listens and encouraged me to apply some other places for work. He gives helpful advice and tells me things I would’ve never discovered on my own. He truly goes above and beyond. 10/10 would recommend.

Yitayal H.

I have been with Planet Business &Tax Services for more 11 years and their customer service has been excellent. They know exactly what are customers’ rights and are not when it comes to Tax services. I recommend every one to work with them and see their great services. Keep it up!!!

mesfin M.

I have been at this office a lot of times for tax purposes and multiple financial services. I have truly witnessed the quality of advice I've gotten has been beyond my expectations & applied on my day to day livelihood business.
The expertise of the owner on the subject matter is very deep & the delivery of his professional knowledge is far beyond the scope. I am always extremely satisfied with humble treatment , care and respect like a family. I am strongly recommend to those who are looking for tax preparation & financial services.