Mountain BizWorks - Asheville, North Carolina

Christine Dick

Just had a great and informative experience with Michael Lane @Mt Bizworks! Thank you so much for all of the helpful advice.
You helped fill in a lot of blanks and gave me an insightful perspective that will really help with my business start up. Highly recommend Mt Bizworks, A+ customer service!

The Crown Brasstown

We were introduced to Mountain BizWorks by our local SBA director and they’ve been an incredible resource to us throughout the pandemic. Always quick, responsive, efficient, and friendly, they helped us with PPP funding when we were at our wits end with another company. We’re very pleased with our relationship with them and highly encourage seeking their services to any business in need.

Leslie Blaylock

All small businesses should contact them before working with other lenders. They have excellent customer service and are very supportive of local small businesses.

Eric G

First off just don’t bother. My wife and I own a small business in Henderson County and we were recommended to try this company out for a small business loan. First time I called no answer so I left a message, received a phone call just a few minutes later and was told there is a rapid recovery loan for the COVID-19 pandemic. We thought this was going to be a great loan as it was going to be used for that purpose. My wife and I filled out and sent in all the required information which took a few days to do. The first person we were assigned to answered a few calls regarding questions we had. Then a few days later decided not to answer or return anymore of my calls. So we were left in the dark. Tried getting in contact with the office but no answer. 2 Months go by and we received an email from one of the Disaster loan specialists. We got all excited thinking they were working on it as they ran our credit. A few weeks go by I tried calling that person as they gave me there direct number and no answer so I left a message and no call back. I then called the office 2 weeks later and I talk to someone and they told me They were looking into it. Tried calling 1 more time As they requested and the same answer but they were going to call me back this time. Well no Call back and come to find out we were not able to get the loan as I found out through the website account created early on. They did not even include certain information that would’ve made the loan get approved. So 3 months of waiting in the dark and a hard credit inquiry. Thanks Mountain BizWorks. As a successful small business owner I will say that’s just bad business.

phouvang Kompathoum

So here I am five yrs later. I put my car up as collateral for my business loan. Mountain biz works had a lien on it till the loan was paid off. I had paid the loan off and requested my title to my car. They didn’t have a clue who owned the title. Well when you hold a lien on something that means you hold the title to it. They never sent the title to me after my request. Now I’m having to pay $100 to file a lost title claim. What a bunch of idiots. Probably the worst the decision I’ve ever made to borrow money from.

Jen Kuttler

I am so grateful that these guys exist within our community. I am a single owner small business and I have been able to utilize so many invaluable resources from them that I would not be able to afford otherwise (e.g., business classes, business coaching, help with getting the PPP loan, etc.) Everyone I have ever spoken with from Mountain Bizworks has been extremely friendly, helpful, and knowledgeable regarding things that I wouldn't have the first clue how to do by myself. Highly recommend! Thank you, thank you, thank you!!!

Erin Marie Porter

Mountain Bizworks has been a tremendous resource and support for me over the last several years, and rose above and beyond even more so during the pandemic. I hope everyone in our community learns about what an incredible resource they are for businesses and what a big difference they can make in the individual lives of our community’s people.

I originally took a business course through Mountain Bizworks and applied for and received a scholarship to make it more affordable, and therefore was able to do it. The instructor was a local business person who was very knowledgeable and a great teacher! I met some kind and inspiring classmates as well! Because I completed the business course, I therefore qualified for additional assistance in the form of mentorships for various aspects of my business with which I needed assistance. These resources alone have made Mountain Bizworks invaluable to me. And THEN add in the many patient, knowledgeable, motivated, and persistent staff members who have assisted me over the phone, via email, sometimes even via texts to help me navigate through the many tedious and confusing applications during such an uncertain and scary time for all of us during Covid. To say it has been a difficult year for me is an understatement, as it has been for so many and for some... much worse.

I must say I am so grateful. I was fortunate enough to have known about Mountain Bizworks and have either reached out to them and been received with such prompt response and support or they have even reached out TO me a few different times to inform me of assistance I did not know existed or programs or grants that were soon to be available. I am so impressed with each and every staff member I’ve had the privilege to work with, whether it was a short question and answer, a short or lengthy phone conversation, and quite often it’s been many back and forth emails with questions and answers to help me complete various loan and grant applications as I navigated my business through these especially challenging times. They have never let me down as a resource for information and support.

With the support and guidance of Mountain Bizworks I have received financial assistance this past year that I wouldn’t have otherwise known about or felt confident enough to embark upon the application process on my own. Not to mention, the staff to me—collectively—has been like one very multitalented, dedicated friend. Thank you, Mountain Bizworks, for helping me and so many in our community!

Matt Herren

They were OK to deal with during the loan process. Since they secured the loan and have had 2 years of on time payments they couldn’t be bothered to return calls or emails in a even remotely reasonable timeframe. If you are looking to grow or start a business in Buncombe County look elsewhere for funding unless you have a high tolerance for terrible service.